Shipping Methods: Colissimo and DHL

To meet our customers’ needs and ensure reliable and fast delivery service, we offer two shipping options: Colissimo for France & Europe and DHL for for international deliveries. Each of these providers offers quality services tailored to the expectations of our clientele.

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Personalization through engraving does not add any additional delay.

We ship to most countries worldwide. However, we do not ship to overseas territories (French DOM-TOM, Reunion Island, French Polynesia, French Guiana).

Please note that we deliver to most of the countries in the world where DHL is present. By entering your address in the checkout of this site, you will know the delivery rate and if we deliver in this country.

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DHL

Packages are delivered within 48h / 96h for European Union :

Delivery 24H – Belgium : 20€

Delivery 24H/48H – European Union : 20€

Worldwide :

Delivery 2/4 days – USA: 26€

USA customers:
Please note that we cannot ship from France to an FPO & APO address, only USPS is enable to deliver mail to overseas military members.You must have it delivered to your address and then reship it to the FPO & APO address.

Delivery 2/3 days – UK – IRL: 22€

Delivery 3/6 days – Africa/Australia/Asia/South America: 42€

DHL is an international leader in transportation and logistics, offering fast and secure delivery services worldwide. By choosing DHL, you benefit from express delivery, between 2 and 5/6 days for international destinations.

Advantages of choosing DHL as a shipping method include:

1. Speed: DHL is known for its short delivery times, allowing you to receive your packages quickly.
2. International coverage: DHL offers excellent global coverage, ensuring reliable delivery in many countries.
3. Security: DHL provides rigorous tracking of your packages, with enhanced control and security procedures.

These two shipping options, Colissimo and DHL, offer distinct advantages. Colissimo is a more economical and flexible choice, while DHL is a preferred option for express and international deliveries. We invite you to choose the option that best meets your needs and expectations.

Please note that import fees depend on the customs laws of your country. These are at your expense and can only be claimed to the customs of your country in case of dissatisfaction.

DHL has a dedicated customs clearance service in the countries, facilitating fast delivery. We include a specific customs code of the exported items so that they can be easily identified and cleared through customs. It is from our experience the best delivery company with exclusive deadlines.

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Colissimo

Colissimo rate 9€ – Packages are delivered within 24h / 48h-72h for Paris and France.

Colissimo is a service offered by the French Post Office, known for its efficiency and reliability. With Colissimo, you benefit from detailed tracking of your package, from shipment to reception. Delivery times generally vary between 48 and 72 hours in metropolitan France, and a few additional days for international destinations.

Advantages of choosing Colissimo as a shipping method include:

1. Simplicity: Colissimo is an accessible service, with competitive rates and easy handling of your packages.
2. Flexibility: You can choose between home delivery or delivery to a different address
3. Tracking: Thanks to tracking emails, you can follow the progress of your package in real time.

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Payment Methods

Please note that our website requires the use of 3D Secure for all payments. Contact your bank for more information, as this security measure has been mandatory throughout Europe since December 2020.

If you are not familiar with 3D Secure, please refer to the paragraph below. If you have not yet activated this feature with your bank, you can make your payment through your PayPal account.

What is 3D Secure?

3D Secure is a security protocol designed to strengthen the security of online payments made by credit or debit card. It aims to protect customers and merchants from fraud and unauthorized transactions.

The 3D Secure protocol was developed by VISA for their “Verified by Visa” service. Other credit card companies, such as Mastercard, JCB, and American Express, also offer similar services under the names “Identity Check”, “J/Secure”, and “SafeKey”.

When a customer makes an online payment on a 3D Secure-compatible website, an additional verification step is added to the payment process. This verification step may include entering a password, a temporary security code (TAN), or using a fingerprint, depending on the options offered by the customer’s bank.

By using 3D Secure, fraudsters cannot make online purchases using only stolen credit card information, such as numbers and security codes. The 3D Secure protocol significantly reduces the risk of online fraud for customers and merchants.

Here’s how it works, step by step:

1. The customer selects a product or service online and proceeds to payment by providing their credit or debit card details.

2. The merchant website, if 3D Secure compatible, transfers the transaction information to the card-issuing bank (the customer’s bank).

3. The card-issuing bank checks if the card is registered for the 3D Secure service (Verified by Visa, Mastercard Identity Check, etc.).

4. If the card is registered for the 3D Secure service, the bank initiates an additional verification step. This step may include entering a previously defined password, a temporary security code sent by SMS or email (TAN), or using a fingerprint or biometric authentication.

5. The customer completes the verification step by providing the requested information.

6. The card-issuing bank confirms the authenticity of the information provided and sends a message to the merchant website, indicating whether the transaction is approved or declined.

7. If the verification is successful and the transaction is approved, the merchant website confirms the order and the payment process is completed.

PayPal